Here Are Some Frequently Asked Questions About Our Insurance
Will I always need to answer medical questions and take a physical
to apply for coverage?
Your answers to a few simple health questions help us determine your eligibility,
but you will not be required to take a physical.
What if I apply for coverage, but change my mind later?
Count on our 30-Day Free-Look Guarantee for peace of mind. If you decide this coverage
isn't for you, no matter what the reason, just return your insurance documents within
30 days of receipt for a complete refund, no questions asked.
Does it pay to act now?
It makes good sense to apply now. If you have a birthday in the near future we suggest
calling us right away, so you can quickly lock in the lowest possible rates. Call
toll free 1-877-860-4261.
What type of payment options do you offer?
When you apply online for coverage you can either use a credit card or pay by direct
bill. If you select the direct bill option
we'll send you a bill with your policy, and then continue to bill you monthly or
annually, depending on the frequency you select. If you change your mind later,
you can switch to the billing method that's most convenient for you. In addition
to direct and credit card billing, we also offer automatic deduction from your checking
or saving. This option is not yet available for online applications, but you can
easily switch to it after you've made your first payment.
Do you offer online Customer Service?
Yes! Customers can register at MyColonialPenn.com and see their coverage, premium, cash value and loan
information. We also offer online premium payment, and you can email us anytime
with questions about your policy.